Nex Gen Data Engine

WooCommerce Support Ticket System GPl Plugin

The WooCommerce Support Ticket System (WCSTS) seamlessly integrates into your WooCommerce installation adding a system to manage users and order support tickets! In this way, the Shop admin can easily keep track and give support for order and user issues!

LIVE DEMO

https://www.codecanyon.eu/wcsts/wp-admin (Shop admin account) user: demo pass: demo (Shop admin account) user: demo2 pass: demo (customer account) user: customer pass: demo (customer account) user: customer2 pass: demo

ORDER TICKETS

Once activated, the plugin seamlessly adds a ticket area in all frontend order details pages (My Account page -> Orders -> select any order). In this special area the user can submit new tickets request support for that particular orders, read the admin replies for the already submitted tickets and submit new messages. Optionally the user can also attach one or more files. Once a ticket is submitted, the customer and the admin can optionally receive a notification email (notification system and attachment by default are disabled. Enable them via the Options menu). The order ticket system can also be completely disabled or it can be disabled only for the desired order statuses. Just go to the plugin Options menu and configure its display settings according to your needs!

USER TICKETS

Is automatically displayed in the My account page in its own tab called Personal Ticket Area (text can be customized via texts menu) and can optionally be displayed on any frontend page by using the special

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